Account and data deletion
Delete your Shepherd’s Sky account.
You can request deletion in the app or by contacting Dibs McCallum, the operator of Shepherd’s Sky. You do not need to reinstall the app to make a request.
In the app
- Sign into the account you want to delete.
- Open Profile → Settings → Delete account.
- Read the confirmation and choose Confirm delete.
If you want a copy of your information first, choose Export my data in Settings before requesting deletion.
Without access to the app
Email hello@dibsmcmedia.com with the subject “Shepherd’s Sky account deletion”. Tell us you want your account and associated data deleted. Send it from your account’s email address where possible; if you have lost access to that address, explain this so we can arrange appropriate account-ownership verification.
We will verify ownership before processing deletion. Do not send your password, payment details or identity documents in the initial request.
What happens to your data
Deletion removes or anonymises your account profile and associated personal activity, including private saved content, planning participation and notification registrations. Shared trips and clubs may pass to another member so their participants do not lose their own records. Processing and media cleanup may continue after the account is locked.
Your photographs are removed from location guides and pending guide revisions, and copies we manage are scheduled for deletion. Shared location facts and other members’ contributions remain. Files still used by another member’s contribution are protected from deletion while that reference remains; copies hosted by other services are outside our control. Limited moderation and legal records may be retained as described in the app privacy notice. Contact us if your request concerns a particular photograph or contribution.
Cancel store renewal separately
Deleting your account or uninstalling the app does not cancel an Apple or Google subscription. To stop future charges, cancel renewal in the store account that purchased it. You can still request account deletion without waiting for the subscription to expire.